Ping first step to troubleshoot your router

Pinging the router default IP address is the first thing you should do if you need to troubleshoot your router. Knowing this is important in order to locate the problem and fix it on your own. One of the things you can do is to ping your router default IP which will be covered in this article. In this case we will use a Linksys router and ping, which is it’s default IP address.

What does “ping” actually mean?

The Ping command allows the user to perform a simple network test. It can be described as a network-testing function and it is an integral part of any Windows based computer. In the next few paragraphs we are going to talk about pinging your router in Windows 7, but if you are using an older or newer version of Windows there are no major differences in the procedure.

Pinging actually means sending packets of data to a certain device in order to see if the connection to this device functions properly. In this case we are pinging the router’s default IP address in order to see if there are any connectivity problems between the PC and the router. If everything is OK, the ping will be successful. On the other hand, if the router is not available it will result in ping failure.


How to Ping

In order to ping your router first we have to open the Command Prompt..

1.  In Windows 7, we can do this by typing CMD in the Search programs and files box in the Start menu. After clicking OK or hitting the Enter button on the keyboard, the Command prompt will open.

Another way to open the Command prompt is by clicking the Start button, then All programs, then Accessories, and finally Command prompt.

2. Once you are there type ping and your router’s IP address, or in this case “ping” (without quotes) and hit the Enter key again.


Analyze the ping results

Reply From…

Ideally you will see four “Reply from” messages followed by “0% loss” which indicates that the connection between your PC and router (meaning its settings, cables, hardware) is working well.

ping successful

Request timed out.

Four of these “Request timed out.” messages and “100% loss” mean that the communication between your router and PC has failed. You can try to unplug your router for 10-20 seconds and plug it in again. Try to ping again in a few minutes. Hopefully, you will see “Reply from” messages. You can also connect another router instead of the old one and ping its IP address. Check the results. If the ping is successful it means that the connections work well and that the problem is in the router.

ping failed

If you see both “Reply from…” and “Request timed out” the reason is most probably in defective network hardware or bad cabling.

Destination host unreachable

This message will appear when there is a problem in the communication between your PC and the router. In this case restart the router (unplug it and plug it in again) and ping again.

Unknown host

This message generally tells us that the IP the user has typed doesn’t exist. It is usually caused by a typing error (like typing 192.168.l.l instead of or hardware connectivity problems.

The Ping command is very useful and should be the first thing you do when you decide to fix some internet/home network connectivity problems.  When using the Ping command we can say that if the results are good they really are, but if the ping fails that can be for a number of different reasons. – Linksys Router Login Guide

There are several different reasons why would you use the default IP try to access your router settings page. Disregarding the reason, you are doing the right thing. That is usually the first place you have to look for when you want to solve some networking issues, setup your router or simply secure your wireless network.

If you are doing that for the first time you may need a little help, but the best thing is that the sole login process is quite simple and straightforward. In some situations the attempts to login to your Linksys router can be a bit confusing.

This is the main reason why we have created this guide so let’s get started.

Linksys router IP –

A default IP address is one which is part of the private IPv4 range. When we speak about IP addresses we have to say that routers have a LAN and WAN IP address. The first is an internal IP while the other is external. In our case is an internal IP address.

It is good to know that such IP addresses can be only accessed from computers and devices inside the home network, which is a good security measure.

The LINKSYS router login IP address is

Of course, this is not the only IP used as a default. While Linksys, some models of Netgear routers, TP-Link, Asus and so on, use this particular IP, other IP addresses are being used by other:

  • – used by Netgear, D-Link …
  • – used by Belkin, SMC …
  • 192.168.254 – used by Billion, Thomson …
  • – used by Comcast Xfinity routers.

Of course, there are other IP addresses which are used as default IPs. Those were just a few of them.

How to login to your Linksys router?

Before you login to your wireless router, you have to prepare some things and do the following. We have covered some of these steps in more details in separate articles so check them if you need.

  • STEP 1: Check your router IP and confirm that is your default IP.
  • STEP 2: Find the router default login details
  • STEP 3: Login to your router

These steps are not complicated but it is good to know them. If you are lucky, your router will have the details from the first two steps printed on a label which can be found under the router.

STEP 1: Check your router IP and confirm that is your default IP.

By default, Linksys uses the IP address as a default IP.

But there are some situations where this is not the default IP, either because it has been changed by your ISP or someone else – mostly in order to make the network more secure.

Fortunately, if you are a Windows user, the Command prompt will help you. All you have to do is to launch it and type IPCONFIG. Just scroll down and look at the numbers next to Default Gateway.

Default Gateway is your router IP

STEP 2: Find the router default login details

Various router manufacturers use various default usernames and password. Generally, the usernames are: admin, administrator, user, while the passwords are: password, admin, 1234 or the router’s serial number.

In our case, the username and password for a Linksys router are:

Username – admin (in some cases you have to leave this field blank)

Password – admin

STEP 3: Login to your router

Finally you are ready: you have the default IP and login details.

Now, launch your browser and type the IP in the URL BAR. When you see the username and password field, type them in and hit Enter.

You will see the router login page.

the Linksys router settings page

Perfect! Now you can modify your router settings and start working on your home network security or simply tweak a few things like::

  • Enable or disable Wi-Fi
  • Password protect your Wi-Fi
  • Change your Network name. Normally it is the same as the router brand i.e Linksys, TP-Link etc.
  • Change the default router password
  • Change the default router IP

Router Login Problems & How to Fix

In most cases you won’t have problems logging into your router. However, sometimes you won’t be able to login to your router. Here is a short list of the most common router login issues and their fixes.

Problem 1 – Wrong or mistyped IP address

How to Fix – Type the IP address again using NUMBERS ONLY. A small typing error like 192.168.l.l is enough to give you a little headache.

You can also try to confirm that is your router’s default IP (Read more here)

On the other hand, you can use the following URL to access the login page:


Problem 2 – Typing the IP in the Search bar or Search field

How to Fix – The router default IP address (in our case MUST be typed in the address bar.

Problem 3 – Router not powered ON or not connected to the computer

How to Fix – Check the router lights and see whether it is powered on. Also, if it’s connected via an Ethernet cable check the connections and whether the proper ports are being used.

Problem 4 – The device you try to login from is not part of your Home network

How to Fix – The device you try to access the router settings from MUST BE part of your home network or you won’t have much luck completing this task. So, either connect the device using an Ethernet cable (if it is a PC or laptop) or connect it to your wireless network first.

Problem 5 – Your router is failing

How to Fix – Just like other electric devices in your home, routers can start causing you trouble as well. But wait, since the technology is advancing so fast, this may be the perfect moment to upgrade your router i.e. replace it with a new one. However, if you have just purchased your wireless router not long ago, contacting the seller, tech support or your ISP would be a good idea.

Problem 6Invalid username or password.

You type in the URL bar and hit the Enter button. In the login window you type he default username and password and you see this error “Invalid username or password”. But why?!?!

How to Fix – In this situation you can look for another login details on the internet, usually on official router pages (see this list), support forums, or on specialized websites with a huge database of default router usernames and passwords in their database. Alternatively, you can contact your ISP and ask them for help.

Or you can try …

The last solution

And finally, if you have tried everything and still have no luck opening your router login page here is the final thing you should try – resetting your router to factory defaults. However, before you try this we have to warn you that all your settings like Network name, wireless password and other customizations made by you will be erased. Therefore you can either write them down and modify them later or set up new ones.

The process is particularly the same for all routers, not just Linksys. So, here it is.

  • Find the Reset button at the back of your router and press and hold it using a pin or paperclip for 10-30 seconds. Make sure the router is powered on during this procedure.
  • Connect the router and PC or laptop using an Ethernet cable
  • Use the Command prompt to check what the default router IP address is.
  • Type that IP (the one listed next to Default Gateway in the command prompt) in the browser’s URL bar and press the Enter key on your keyboard.
  • Type the default username and password for your router. In case the username and password are wrong chances are that your ISP has changed it and you can either contact them or search for their login details on the Internet.

Other Router Brands Which Use

This IP address is also used by some other popular router companies like Netgear, TP-Link, Asus and so on. So, let’s take a closer look at their official default usernames and passwords. Please note that some of the default login details won’t work if the ISP has changed it before. However, let’s get started.

NOTE: Some routers can be accessed via a specific URL in case you can’t access the login page using the default IP address.

Netgear routers

Login URL:

Router username: admin

Router password: password

TP-Link routers

Login URL:

Router username: admin

Router password: admin

ASUS routers

Login URL:

Router username: admin

Router password: admin

Tenda routers

Router username: admin

Router password: admin

Totolink routers

Router username: admin

Router password: admin

BenQ routers

Router username: admin

Router password: admin

DrayTek routers

Router username: admin

Router password: leave this field blank

Zyxel routers

Router username: admin

Router password: 1234

Final Words

As you can see, there is a lot you can do with the default IP Once you find your default IP and login details, write them down for further use. By doing this you’ll be able to react quickly if needed.

Best regards!

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